Frequently Asked Questions


For all inquiries pertaining to orders or bookings please email We respond within 24 hours. 

Please allow up to 2 weeks for all pre-orders to ship. 

All sales are final due to the nature of each and every product being handmade. No refunds will be issued.

ARNÉ LLC is not responsible for damages that may occur during the shipping process.  

The majority of our products are made by hand. Please allow up to 14 to 21 business days for processing and shipping. Upon the completion of your order, you will receive a tracking number. All orders are shipped via USPS.

All shipping fees are $8.