FAQs

  • Shipping & Delivery
  • WHAT ARE MY SHIPPING OPTIONS?
    The majority of our products are made by hand. Please allow up to 14 to 21 business days for processing and shipping. Please note, business days excludes weekends. Upon the completion of your order, you will receive a tracking number. All orders are shipped via USPS. All shipping fees are $8.
  • Returns & Refunds
  • HOW CAN I RETURN OR EXCHANGE PRODUCT?
    All sales are final due to the nature of each and every physical product being handmade. No refunds will be issued. ARNÉ LLC is not responsible for damages that may occur during the shipping process. 
    Sew Savage University by Arné LLC has a NO REFUND POLICY as well as a NO NEGATIVITY POLICY. Please show up with positive energy! In case of state-wide shut downs or cancellations, you will be rewarded a redeemable credit for a class rescheduled for a later date and time OR an online class. 
  • General Information
  • HOW CAN I CONTACT ARNÉ ?
    For all inquiries pertaining to orders or bookings please email arnedesigner@gmail.com. We respond within 24 hours.
  • DOES PRE-ORDERING TAKE LONG?
    Please allow up to 30 business days for all pre-orders to ship. Please note, business days excludes weekends.