FAQs

  • Shipping & Delivery
  • WHAT ARE MY SHIPPING OPTIONS?
    The majority of our products are made by hand. Please allow up to 14 to 21 business days for processing and shipping. Upon the completion of your order, you will receive a tracking number. All orders are shipped via USPS. All shipping fees are $8.
  • Returns & Refunds
  • HOW CAN I RETURN OR EXCHANGE PRODUCT?
    All sales are final due to the nature of each and every product being handmade. No refunds will be issued. ARNÉ LLC is not responsible for damages that may occur during the shipping process.
  • General Information
  • HOW CAN I CONTACT ARNÉ ?
    For all inquiries pertaining to orders or bookings please email arnedesigner@gmail.com. We respond within 24 hours.
  • DOES PRE-ORDERING TAKE LONG?
    Please allow up to 2 weeks for all pre-orders to ship.